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MHP COVID-19 Daily Update - March 30

NEW SERVICE:  MHP has launched a virtual clinic staffed with dedicated MHP providers.  Get the care, treatment or medical advice you need from the comfort of your home using your computer or phone.  This service allows patients to seek medical advice from anywhere in the U.S., potentially eliminating the need to visit physician offices, urgent cares, or emergency departments.  The MHP Virtual Clinic is staffed Monday - Friday from 8 a.m. - 4:30 p.m.  Please visit to sign up now.    


    • The CDC has issued a Health Advisory for Severe Illness Associated with Using Non-Pharmaceutical Chloroquine Phosphate to Prevent and Treat Coronavirus Disease 2019 (COVID-19). 
    • Shelby Go upcoming holiday closures:  April 10th – Good Friday, May 22nd – Floating Holiday, May 25th – Memorial Day. ZTrip (formerly Yellow Cab) can be used as an alternative. 
    • Nursing Homes:  We have started rounding daily in the local nursing homes.  We are exploring using more telehealth options for our nursing homes in order to keep patients from having to be transported to the hospital. 
    • Lilly Drive-Thru Testing Center for healthcare workers and first responders:  For information, please visit:
    • Community Support for First Responders and MHP Staff:  We have been informed through social media that members of the community are planning to show their support and encouragement by driving through the MHP parking lot and flashing their lights on Saturday.  We appreciate it! 
    • MedWorks Pharmacy:  MedWorks will soon be sending discharge medications with inpatients upon discharge for convenience and to keep those at-risk patients in their homes instead of having to visit a pharmacy.     



    • We need your empty hand sanitizer bottles.  We are making our own hand sanitizer and need your empty containers in order to reuse.    
    • Do you have items that you would like to donate?  (hand sanitizer, masks, respirators, gloves, N95, D-batteries, gowns or food for our staff).  If so, please contact Angela Gill (
    • We are pleased to announce that District 5 is shipping 600 small N95 masks to us this week.  We have secured a supply of D-batteries.  Bouffant caps are in short supply.  We are seeking alternatives such as reusable caps.   
    • Temporary beds:  We have secured 20 army-type beds/cots.  They are spartan and rugged, but will work in the event we have an inpatient surge.  They will hold up to 400 pounds. 
    • Respirators:  We received additional respirators and filters.  These are non-disposable. 


    • Priority Care located at 30 W. Rampart Road: Treated 12 patients yesterday and 25 patients so far today.  Priority Care is open 7AM-7PM Monday through Friday and 8AM-2PM on Saturdays and Sundays.  
    • Washington St. Clinic located at 157 W. Washington St:  The Washington St. Clinic was closed yesterday and has seen 22 patients today so far.  The Washington St. Clinic is open 8AM to 4:30PM Monday through Friday.



    • 392-DOCS line had 89 phone calls over the weekend.
    • Call Center volumes: 444 calls answered since Friday (does not include 392-DOCS line).  Average queue hold one minute with 93% answered.


    • Managing visitation:  Indiana hospitals are strictly enforcing visitation rules.  We are following the same policies.  However, Major Hospital understands you still need to see and hear your loved one.  That’s why we have initiated using FaceTime or Skype connectivity for patients and their family members.  We have dedicated iPads that our patients can use to communicate with the outside world using our dedicated Wi-Fi access.  The inpatient nursing staff is also offering family members a phone number to call in for daily updates and offering to make daily calls to the patient’s family if preferred. 
    • Visitors are prohibited with the following exceptions:
      • One designated at end of life with appropriate screening
      • One designated for laboring patient with appropriate screening
      • One designated for pediatric patient with appropriate screening
      • One designated for surgery patient with appropriate screening
    • If a visitor is permitted, the visitor must remain in the patient’s room and cannot come and go from the patient’s room.  We are doing this to protect our other high-risk patients and our staff.  The visitor must also not have a positive or pending COVID-19 test. 


  • MHP TESTING STATUS: Please understand we are only able to report numbers and results of MHP patients who had their testing ordered or performed through MHP.  The Shelby County Health Department receives the positive results for ALL Shelby County residents, regardless of the location where the testing was performed.  If the COVID-19 test was not ordered or performed by MHP, we are not notified of the test or the result.  Consequently, our reported testing data will differ from that information available through the Indiana State Department of Health, the CDC and the Shelby County Health Department. 




    • Number of available swabs/media: 84.  We anticipate an additional 300 early this week.  We will continue to follow the ISDH/CDC testing protocols to determine which patients are eligible for testing. 



    • Current number of inpatients: 16 (4 of our inpatients tested positive for COVID-19)
    • Current number of patients in isolation: 16 (2 patient are on a vent and 1 is on BiPap)
    • Number of available inpatient beds: 24



    • Number of ER patients in last 24 hours: 32
    • Number of ER patients with respiratory signs/symptoms: 8 (representing 25%)
    • 7 patients are in the ACC with 15 available beds and 1 ACC patients has respiratory symptoms


    • Indiana State Dept of Health Call Center for Healthcare workers and the general public (staffed 8AM-8PM) (317) 233-7125.  Please call (317) 233-1325 after hours. 
    • For the Shelby County Health Department, please call (317) 392-6470.